All Systems Operational
Control Panel   Operational
Email & Office Operational
Webmail   Operational
Office 365   Operational
HiDrive   Operational
Online Accounting   Operational
Mail System and Delivery Operational
Sending Emails   Operational
Receiving Emails   Operational
Domains Operational
DNS   Operational
Registry Interface   Operational
Website Builder and Hosting Operational
MyWebsite   Operational
Web Hosting   Operational
Managed Cloud Hosting   Operational
Servers Operational
Dedicated Server   Operational
Cloud Server   Operational
eCommerce Operational
Online Store   Operational
Online Marketing Operational
ListLocal   Operational
RankingCoach   Operational
E-Mail Marketing   Operational
SEM Service   Operational
Contract Management Operational
Contract Activation   Operational
Order Page   Operational
Cancellation Service   Operational
Billing Service   Operational
Customer Service Operational
Customer Hotline   Operational
Support Tool   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 15, 2018

No incidents reported today.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018
Resolved - The disruption affecting the Support Hotline has been resolved. It is now functioning normally again.
Dec 11, 16:03 GMT
Update - We are continuing to work on a fix for this issue.
Dec 11, 15:36 GMT
Identified - An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding.

Please reach our customer care unit via e-mail at support@ionos.co.uk
Dec 11, 15:06 GMT
Completed - The scheduled maintenance has been completed.
Dec 11, 04:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 01:30 GMT
Scheduled - We will be performing maintenance on our HiDrive product. During this period, tariff changes, creation of new accounts and deletion of existing HiDrive accounts are not possible. Users can login to their HiDrive accounts and work with it as usual.

We sincerely apologise for any inconvenience this may cause.
Dec 7, 16:04 GMT
Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018
Resolved - The issue has been resolved.
Dec 6, 20:59 GMT
Identified - Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
Dec 6, 17:34 GMT
Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.