All Systems Operational
Control Panel   Operational
Email & Office Operational
Webmail   Operational
Office 365   Operational
HiDrive   Operational
Online Accounting   Operational
Mail System and Delivery Operational
Sending Emails   Operational
Receiving Emails   Operational
Domains Operational
DNS   Operational
Registry Interface   Operational
Website Builder and Hosting Operational
MyWebsite   Operational
Web Hosting   Operational
Managed Cloud Hosting   Operational
Servers Operational
Dedicated Server   Operational
Cloud Server   Operational
eCommerce Operational
Online Store   Operational
Online Marketing Operational
ListLocal   Operational
RankingCoach   Operational
E-Mail Marketing   Operational
SEM Service   Operational
Contract Management Operational
Contract Activation   Operational
Order Page   Operational
Cancellation Service   Operational
Billing Service   Operational
Customer Service Operational
Customer Hotline   Operational
Support Tool   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 21, 2018

No incidents reported today.

Nov 20, 2018

No incidents reported.

Nov 19, 2018

No incidents reported.

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

No incidents reported.

Nov 15, 2018

No incidents reported.

Nov 14, 2018

No incidents reported.

Nov 13, 2018
Completed - The scheduled maintenance has been completed.
Nov 13, 23:31 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 21:30 GMT
Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.
Nov 13, 15:27 GMT
Nov 12, 2018
Completed - The scheduled maintenance has been completed.
Nov 12, 01:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 21:30 GMT
Scheduled - In order to assure that you can always safely use our 1&1 services, we regularly perform system maintenance work.

The following services and functions may be unavailable:
- Ordering new products through the 1&1 Control Panel

During this time, you will not be able to access your billing information through your 1&1 Control Panel. Furthermore, our 1&1 Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.
Nov 9, 14:35 GMT
Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018
Completed - The scheduled maintenance has been completed.
Nov 8, 02:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 01:00 GMT
Scheduled - We will be performing maintenance on our HiDrive product between 1:00 a.m. to 2:00 a.m. on 8 November 2018. During this time, you may experience connectivity issues with your HiDrive accounts, so please plan accordingly. We sincerely apologise for any inconvenience this may cause you.
Nov 7, 13:16 GMT
Nov 7, 2018
Resolved - This incident has been resolved.
Nov 7, 06:24 GMT
Monitoring - We will be performing maintenance on our HiDrive product between 1:00 a.m. to 2:00 a.m. on 7 November 2018. During this time, you may experience connectivity issues with your HiDrive accounts, so please plan accordingly.

We sincerely apologise for any inconvenience this may cause you.
Nov 6, 14:33 GMT