Incident Report for Cloud Backup

Incident Report for ionos.co.uk

Resolved

The issue has been resolved.

Posted Apr 12, 2024 - 13:04 BST

Update

We have successfully minimised the disruption and are working to completely resolve it as soon as possible.

Posted Apr 11, 2024 - 16:58 BST

Update

We are continuing to work on restoring these features (services).
We apologise for the inconvenience caused and thank you for your patience.

Posted Apr 10, 2024 - 16:15 BST

Update

Our technicians are currently working on resolving this issue. Thank you for your patience and understanding.

Posted Apr 09, 2024 - 08:59 BST

Identified

Some customers may experience issues while using their Cloud Backup

Posted Apr 08, 2024 - 14:50 BST

This incident affected: Server & Cloud (Cloud Backup).